GCI Taps Ensim to Manage Multiple Services for its Reseller Network from a Single Platform
Enables GCI and Resellers to Implement More Effective Retail Model
SAN JOSE, CA – June 24, 2015 – Ensim Corporation, a leading provider of automation and orchestration solutions to service providers and enterprises, today announced that GCI , one of the fastest growing, privately owned and managed Information and communications technology providers in the UK, has selected the Ensim Automation Suite (EAS) to enable a cloud marketplace for the company and its resellers, as well as manage Microsoft Exchange and Lync 2013 for its multi-tiered distribution business.
Ensim Automation Suite enables ordering, configuration, automated deployment, self-service, charge-back, ultimately allowing an end-user or IT professional within an organization to take full advantage of IT as a service (ITaaS).
The end-to-end platform provides delegated multi-level administration portals that allow simplified and automated self-service at all levels (customer, agent, reseller, service provider) for GCI and its VARs.
Ensim Cloud Marketplace (ECM), an integrated component of EAS, provides a sales, marketing, and ordering portal where GCI and each of its resellers can publish and support their own fully-customizable catalog. Ensim’s Service Catalog Manager allows GCI to combine and manage automated and manual provisioning services from a single bundle, giving it and its reseller network the flexibility to more efficiently operate as a retail business.
Through strategic acquisition of specialist suppliers, GCI has built a dedicated Service Management Team of ITIL and Prince 2 trained experts, has a Master Managed Services certification from Cisco and is a leading Microsoft certified Gold Partner. Reinforced with significant investment from the Business Growth Fund, the company has achieved a 68% compound annual growth rate over the past two years alone.
“Cloud Service sales have skyrocketed within GCI and to deliver complex applications rapidly, GCI needed to automate their technology deployments wherever possible in order to scale. As we continue to grow both in direct and reseller markets, Ensim’s versatile platform gives us the flexibility and automation we need to support the full customer life-cycle. The Ensim Automation Suite empowers our IT staff and resellers with powerful tools to manage their customers and sales tasks more easily” said Scott Riley, Director of Hosting and Cloud Solutions - GCI. “Ensim provides support for both automated and manual tasks from a single platform and has taken a lot of the complexity out of the process for us. GCI is now able to rapidly deploy consistent, high-quality services at volume and pace without the manual labor overhead.”
GCI is a well-recognized service provider in the UK and provides first-class service to many organizations,” said David Wippich, CEO of Ensim. “We are excited to be able to partner with GCI and provide them with the Ensim platform which will enable GCI to launch automated cloud services offerings through a single platform to assist in their rapid growth and scale of services.”
Ensim enables ITaaS brokerage via its extensive library of applications connectors with fully automated provisioning and self-service capabilities which include Microsoft Exchange Manager, Microsoft Lync Manager and VMware IaaS Manager. GCI will also be utilizing Ensim’s advanced capabilities to offer and automate Hosted Microsoft Lync Enterprise VoIP features beyond what standard Lync control panels can accommodate.
Ensim is a leading provider of solutions to automate and orchestrate end-to-end service catalog, ordering, subscription billing, provisioning, and management of users and organizations’ business applications, services, and infrastructure in private, public, and hybrid clouds. Ensim has over 5,000,000 seats deployed worldwide and is used by over 20,000 small, medium, and large sized organizations and government agencies through service providers, system integrators, MSPs, and resellers. Key modules include ordering, service catalog, provisioning, user entitlement, operations management, pricing and rating, reporting, and billing. For additional information, visit http://www.ensim.com.
Founded in 2000, GCI is a leading UK ICT company delivering world class telecommunications and services to businesses nationwide. GCI has a turnover of above £55 million and employs over 200 employees.
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